To succeed in our fast-paced business environment, today’s leaders need to focus on role specification and ideal actions, says Neville Aitchison. He points to Richie McCaw as someone who truly understands the ideal action required for success. You don’t have to be a rugby fan to appreciate his example.

There’s a ratio that’s trotted out in workplace learning, says Terry Williams—it’s 70:20:10. And, he warns, organisations need to put as much effort into planning the 70 and the 20 as they do on the 10. It’s a tough job.

There’s nothing flashy about Chorus, says chief executive Mark Ratcliffe, but that hasn’t stopped the telecommunications infrastructure company from taking out this year’s supreme Aon Hewitt Best Employer award. He talks to Raewyn Court.

Learning is evolving rapidly and increasingly we look overseas for guidance and innovation. But New Zealand’s “number 8 wire” attitude is allowing us to compete and, in places, outperform our overseas classmates, say Tina Griffin and Stuart Chadwick. Take a look at the class of 2015 and see how our report card stacks up.

What we learn is important, but even more important to adults is why we learn, and how to do it. Ruth Donde and Lettie Dalton take a look at what science tells us about the way we learn and why we need to keep on just doing it!

Your success as a business depends on words, says Lynda Harris. Here she shares insights from her new book Rewrite: How to overcome daily sabotage of your brand and profit. This extract offers an approach to thinking about writing that will help you recognise the link between an organisation’s writing style and its bottom line.

Is your workplace training bringing about the behaviour changes you want it to and providing a return on investment? Bryan Royds shares the secret to getting lasting results from training.

To help future-proof their workforces in the face of an ageing population, New Zealand businesses need to place more emphasis on retaining older workers and harnessing their skills, says Bev Cassidy-Mackenzie.

In today’s tight talent market the name of the game is smart recruitment processes, and time is of the essence, says Jane Kennelly. She offers some straightforward advice.

The immersive and engaging quality of the game environment provides a powerful platform for learning and development, says Jayne Lusk. She explains why a Kiwi escape game requiring logic, lateral thinking and problem-solving skills is proving to be a great way to foster teamwork and re-energise staff.

A study of management practices in 16 countries found New Zealand was the worst at addressing poor performance. Andrea Gardner explains how giving good feedback, so people can learn about themselves, can improve effectiveness and relationships.

When a school board issued a vagrant with a trespass notice, he went all the way to the Supreme Court to find out more about it. While not an employment dispute, similar considerations apply when a person is subject to disciplinary action, says Paul Robertson.